Parent Information

Everything you need as a Heaton Lodge parent

Settling in, daily updates, policies, and the practicalities

Being a nursery parent is a big transition. This page gathers the things you’re most likely to need — from settling-in support in those first weeks, to daily photo updates, to our full safeguarding and complaints policies.

Daily updates · Photos · Development tracking

Daily photo and observation updates are shared via Tapestry. You’ll see what your child painted, what they ate, who they played with, and how they’re progressing against their EYFS milestones — straight to your phone.

We publish every policy — safeguarding, complaints, illness, photography consent, behaviour — and we’d rather you ask us about anything than guess. Honest, transparent, Ofsted-reviewed.

Settling in

Gentle, unhurried, and always led by you. We stretch the settling period as long as your child needs.

Daily updates

Photos, observations, and developmental notes via Tapestry. You see your child's day — from your phone, in real time.

Key person promise

One adult who truly knows your child. Their preferences, their comforts, their progress. Every day.

Our partnership

We work alongside you — honest, warm, and genuinely interested in your family's life.

Our approach to settling

We move at your child's pace — not ours. First sessions are short, supported, and always led by you. We'll stretch the settling period as long as your child needs, and shorten it only when they're genuinely ready.

Our partnership promise

We'll never be the nursery that tells you off for lateness or leaves you guessing about your child's day. We work alongside you — with honesty, warmth, and genuine interest in your family.

Useful links

Policies, forms, and information you'll need as a parent

What our families say

Children are happy and settled in the nursery. They develop close bonds with caring staff who know them well.

Questions? We're here to help

Call 0113 231 9989 or email heatonlodge2000@yahoo.co.uk — we respond to every parent personally.